12 Ways To Use E-learning For Customer Acquisition And Retention, Part 1
Customer acquisition and customer retention are important issues for any company today. A simple definition of “customer acquisition” is the process of acquiring or obtaining new customers, and/or converting prospects to customers. “Customer retention” is the process of keeping, sustaining, and/or growing the relationship your customers have with your company and its products and services.
These activities become more involved for business-to-business, value-added, manufac…
12 Ways To Use E-learning For Customer Acquisition And Retention, Part 2
Customer Retention Uses of Web-based Learning Management Systems (LMSs)
8) Around-the-clock, 24-7 tech support. A web-based LMS used to deliver training and product support is able to provide 24-7 customer support, with courses on installation procedures and other types of important information. Top-notch customer support will therefore improve customer loyalty.
9) Map the perception of your company’s product and services on your customer’s mind. A web-based learning ma…
Virtual Bankruptcy Assistant Online Training
Learn how to take your current virtual bankruptcy assistant business to the next level from Victoria Ring, the paralegal who developed the virtual bankruptcy assistant field.
SCORM/AICC Standards Used In Web-Based Learning Management Systems
Learning management systems can be very complex. Viable learning management systems are SCORM/AICC compliant. In this article, I will provide a basic explanation of the SCORM/AICC standard used in the marketplace today by many learning management systems.
What is a learning management system?
As a refresher from a previous article, learning management systems (LMSs) are web-based software application platforms used to plan, implement, and assess learning processes relat…