Angry customers – what can we do with them
“You are the worst company I have bought from!” – writes the client. Oops, bossss! What should I write back?
It is very hard to select words when some of your customers is angry and complains about your company. Read more for an insight into it.
Are you Serious about Customer Service
Is your online company really serious about Internet customer service? When it comes down to it, excellent customer service is pretty much the only way you will convert visitors to customers.